Contact Us

At Radyan, we are dedicated to providing exceptional customer support to ensure your shopping experience is seamless and satisfying. Whether you have a question, need assistance, or want to provide feedback, our team is here to help.

GENERAL INQUIRIES

GENERAL INQUIRIES

Email

sales@radyan.net
(Response within 24 hours)

Phone

213-762-0466
(Monday to Saturday, 9 AM - 5 PM EST)

Fax

972-392-5951

HOW MAY I BE OF SERVICE TO YOU TODAY? 

  • Pre-sales & advice

    Got a questions about a product or need some guidance on the best buys?

  • Aftersales & returns

    If you need assistance with refunds, returning a product, or after-sales care.

  • Delivery & collection

    For help tracking your order or arranging collection from one of our stores.

  • Products support

    Need help with setup, troubleshooting, or technical guidance?

TOP 4 FAQs

Shipping

What countries do you ship to?

We currently ship to the United States. To enquire about shipping to a different destination, please contact us.

How long will it take to receive my order?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge).

Returns and Refunds

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

THE SMALL PRINT

*Prices correct as displayed but are subject to change.

The customer reviews are submitted independently. As we don’t moderate these reviews, we can’t take responsibility for anything they may say. The responses from Enterprise colleagues are accurate at the time of publishing